We keep this simple: your data is yours. We collect the minimum needed to run Back Channel, and we always tell you why.
1. What We Collect
- Account Info: Just your email, username, and optional profile picture
- Content: What you post or interact with in the app
- Device Info: Your device ID, language, and app version
- Location: Only if you turn it on. Off by default.
- Usage Data: What features you use, nothing more
2. What We Don't Collect
- No biometric data
- No contact lists
- No drafts, private notes, or unposted content
- No sensitive categories like race, religion, or health – unless you explicitly include them in a post
3. How We Use Your Data
- To deliver the app and its features to you
- To fight spam and bots (with automated tools + human review)
- To support your choices about what you see as we add and improve those controls
- To notify you of important updates (opt-in marketing only)
4. Purchase, Support, and Transparency Data
If you use support features, we may store purchase and support records only as needed to operate those features (for example, when a purchase or support action occurs).
We may also store account activity and moderation/transparency records (such as warnings, decisions, and appeals) so you can review actions tied to your account.
For account integrity and abuse prevention, we may use device and network identifiers (including IP address where applicable).
5. Sharing & Selling
- We never sell your data.
- We only share with essential service providers (hosting, moderation, analytics)
- You can see a list of those providers at any time
6. Your Controls
- Export your data with one tap
- Delete your account and everything tied to it – including files and backups – within 30 days
- Choose what notifications and emails you get, separately for marketing vs. service alerts
7. Children's Privacy
Back Channel is for users 13+. We verify age and block underage accounts. If one slips through, we delete it quickly. We never knowingly collect data from kids.
8. Retention & Deletion
- We delete inactive data after 12 months
- You can request early deletion at any time
- We keep only what's legally required for taxes, safety, or abuse prevention
9. Changes
If we ever change this policy, you'll know. We'll show you what's different in the app, explain it in plain English, and get your confirmation if it matters.
10. Contact Us
Questions? You can always reach us:
Email: support@backchannelapp-api.com
Address: Back Channel Inc., Los Angeles, CA 90210